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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Gonzalez

April 11, 2024

5  out of  5 rating by Veronica Gonzalez
"Claudia Girón-Martínez helped me with my total loss package, she is very helpful, knowledgeable, and nice. She explained all the process and took the time to assist me with the process. Over all she is amazing !"
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Gloria Mojarro

March 20, 2024

1  out of  5 rating by Gloria Mojarro
"If i can give No stars i would, i loved Statefarm and had them for over 10 years with another agent once i moved to this location its just been a Mess i can never get a hold of Anyone, they sometimes don't return phone calls’ I understand that work can get busy but I have requested a call back from Agent directly and not once did i get a call back’ i have to be calling to get assisted- this is by far the worst office with the worst customer service. I very disappointed and dissatisfied with this office’ i cancelled my policíes and it was a hard decision as i loved StateFarm. Policies where cancelled on 02/22 and not sure why but they did not cancel one vehicle instead it was added to My daughters payment plan. We don't need to be double covered Like really!! I have emails from (Sashe) where she said the policies where cancelled but that didn’t happened. State farm needs to train their employees more in Customer Service and the importance of returning phone calls and doing what they are suppose to do. This is soo frustrating."
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Natalie Hussel

March 1, 2024

5  out of  5 rating by Natalie Hussel
"If you’re looking for An insurance company that has EXCELLENT CUSTOMER SERVICE Then, hands-down by far Jared Burgess, State Farm’s office is the one you should call. Since I’ve been with this company, everyone in this office from the manager to the agents goes over and beyond especially Crystal. When I bought my car, Crystal made sure everything was sent over to the dealership that was needed. When I have questions about charges to my account, they sit down patiently with me and explain in detail what everything means they don’t make you feel dumb they don’t make you feel Rushed they make you feel like you’re A person not a number. what a phenomenal team! There’s more but not enough room for me to elaborate on just stop looking and go with Statefarm. You won’t be disappointed."
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Kathy Hartmann

December 6, 2023

1  out of  5 rating by Kathy Hartmann
"I would give zero stars, but I can't. Jared took over when my previous agent retired and I have never gotten him to call me back until I filed a complaint with the corporate office. Going with another company now."
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Andrea Jurado

November 17, 2023

5  out of  5 rating by Andrea Jurado
"Sasha was extremely helpful and professional. Could not have asked for a better representative! Thanks to her I completely understood what was going on with my insurance. I recommend her to all my friends."
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Brandon BJVC

October 16, 2023

5  out of  5 rating by Brandon BJVC
"Excelente servicio"
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Najma Hashmi

October 3, 2023

5  out of  5 rating by Najma Hashmi
"Sasha got me more coverage at a lower price that I got from my previous insurance agent. She is very knowledge, professional, and accessible. Ask for Sasha she is awesome! She is very resourceful. I got a very nice quote from her that was way better than anyone around here. She can advise you in any insurance related coverage that you may need for your home, car or business... a true professional."
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Evelyn Vargas

September 30, 2023

5  out of  5 rating by Evelyn Vargas
"Creo que me cambiaré a State Farm porque Naomi Zelaya me dió muy buena información sobre las pólizas que tienen gracias Naomi."
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Albert Villalba

September 30, 2023

5  out of  5 rating by Albert Villalba
"Excellent service. Naomi was very informative and professional. Recommend to everyone if you want a positive experience with insurance!"
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Katie Colette

September 29, 2023

5  out of  5 rating by Katie Colette
"I cannot say enough good things about my experience with Isaiah Sacol at State Farm. From the moment I walked into his office, I was impressed by his professionalism and dedication to providing outstanding customer service. I have dealt with insurance agents in the past, but Isaiah's level of expertise and commitment to his clients truly sets him apart. Isaiah's knowledge of insurance policies is unparalleled. He took the time to sit down with me and thoroughly explain all of my options, ensuring that I fully understood the coverage and benefits of each policy. He didn't just try to sell me the most expensive plan; instead, he tailored a policy to fit my specific needs and budget. It's clear that Isaiah genuinely cares about his clients' well-being and wants to ensure they have the best coverage possible. What really stood out to me was Isaiah's patience and willingness to answer all of my questions. Insurance can be a complex and confusing topic, but Isaiah made it easy to grasp. He was always available to provide guidance and support throughout the entire process, making me feel confident in my decisions. Isaiah also demonstrated a remarkable level of responsiveness. Whether it was via phone or email, he was quick to address any concerns or make adjustments to my policy as needed. It's refreshing to work with someone who is so readily available and dedicated to their clients' satisfaction. In addition to his exceptional knowledge and customer service, Isaiah Sacol has a friendly and approachable demeanor that instantly puts you at ease. He genuinely cares about building relationships with his clients, and it's evident in every interaction. I felt like more than just a policyholder; I felt like a valued part of his insurance family. If you're in need of insurance coverage and want to work with someone who goes above and beyond to provide top-notch service, look no further than Isaiah Sacol at State Farm. I wholeheartedly recommend him to anyone seeking insurance advice and assistance. Five stars simply don't do justice to the level of service he provides. Thank you, Isaiah, for your outstanding support and expertise!"
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Jonathan The God!!!! Am

September 29, 2023

5  out of  5 rating by Jonathan The God!!!! Am
"The customer service here was one of the best I’ve had the pleasure of experiencing. Naomi Zelaya helped answer all questions I had."
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andrew bonifaz

September 29, 2023

5  out of  5 rating by andrew bonifaz
"I came in looking for great rates and lots of information. It was quick easy and with no confusion. Sasha Helped me along the way with a great attitude ‼️ and the coverage I needed I switched from Allstate and not looking back Great team ! Great environment! I 10/10 would recommend to friends and family 😁"
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Nathan Garcia

September 29, 2023

5  out of  5 rating by Nathan Garcia
"Isaiah is one of the most professional workers that I have ever met and makes sure that your needs are met! Highly recommend anyone"
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albert villalba

September 29, 2023

5  out of  5 rating by albert villalba
"Naomi zelaya.did a great job answering all my questions..very much considering.switching insurance...."
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Lauri Wright

September 28, 2023

5  out of  5 rating by Lauri Wright
"Naomi Zelaya was very helpful in answering my insurance questions. She was very caring and patient while listening to my situation."
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Adan Bernal

July 31, 2023

5  out of  5 rating by Adan Bernal
"Hands down the best experience I’ve ever had dealing with insurance. I highly recommend this office they go above and beyond with their amazing customer service. Thank you Sasha for such a unique experience!"
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July 13, 2023

1  out of  5 rating by Tuynoiy
"AVOID AT ALL COSTS! In December I cancelled my renter's insurance, but the payments continued to be taken out of my account until March when I noticed. I asked them for my money back, but they insisted to give it back to me in check form. I just received the check this week, 5 months later, with my maiden last name rather than my married. I had to resort to spending hours of my time calling them and headquarters to retrieve what they stole. They didn't apologize once. I wouldn't recommend this unapologetically unprofessional excuse of an "insurance company" to my worst enemy. I pay a quarter of the price at progressive anyways (:"
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Nun Ya

June 26, 2023

5  out of  5 rating by Nun Ya
"So far so good"
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Harpful -

May 13, 2023

5  out of  5 rating by Harpful -
"I had an overall amazing experience at this Jared’s office, Naomi took great care of me and got all the documentation and information that I required handled in a quick and easy fashion. I would 100% recommended this office to anyone look for auto or home insurance."
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March 18, 2023

1  out of  5 rating by Loreli
"Loyal customer for over a decade and kicked me off due ONE minor accident 😑 GO TO A BROKER OR ANY OTHER INSURANCE ."
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Hector Roque

March 8, 2023

1  out of  5 rating by Hector Roque
"I don't know why this person has a license to work or an office if can't make their customers happy. They stoled my money and never fixed the issue. And this guy never answered or did anything to solved my issue."
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Torch Sacrament

December 6, 2022

5  out of  5 rating by Torch Sacrament
"saving money thanks to Marlene, recommend calling and asking for a quote !!!"
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Jesse Castaneda

December 6, 2022

5  out of  5 rating by Jesse Castaneda
"Marly was very polite and professional. She's very knowledgeable and was able to answer all my questions in a way I could understand. She definitely needs a raise with how knowledgeable and professional she is and her customer service is something that more people need to have. She gave me the best price available. I'm definitely sending everyone here."
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Dev Pichardo

December 6, 2022

5  out of  5 rating by Dev Pichardo
"Absolutely amazed by the great customer service I received ! Please ask for Marlynne , she is friendly and knowledgeable ! So comforting knowing I’m not spending an arm and a leg on bundling my insurance !"
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Gema Jaimes

December 1, 2022

5  out of  5 rating by Gema Jaimes
"I had the pleasure of speaking with Rhianna. She answered all my questions and found the most discounts for our family. I’ve never met a more knowledgeable agent. Give that girl a raise!!!"